Refund Policy
At White Soft Info, we strive to provide quality IT training and learning experiences. However, we understand that situations may arise where a refund is necessary. Please read our refund policy carefully.
Eligibility for Refund
You may be eligible for a refund if:
You cancel the course within 3 days of enrollment and before attending any live session or accessing complete course material.
The course was cancelled or postponed by us due to unforeseen circumstances.
Non-Refundable Situations
Refund will not be provided if:
You have accessed more than 20% of the course content or attended live sessions.
You cancel after 3 days of enrollment.
Refund request is made due to personal reasons unrelated to the course (change of mind, time issues, etc.).
You fail to attend the training sessions as per schedule.
Process for Requesting a Refund
To request a refund, please email us at
📧
Include the following details:
Your Name
Course Name
Enrollment Date
Reason for Refund
Our team will review your request and respond within 5 working days.
Refund Mode and Timeline
Approved refunds will be processed to the original mode of payment (UPI, bank, card, etc.)
It may take up to 7–10 working days to reflect in your account.
Contact Us
If you have questions about this policy, feel free to contact:
📧 Email: Info@whitesoftinfo.com
📞 Phone: +91 7380564691
